Last updated: 23 August 2026
This policy covers digital products purchased on Scholarza, including ebooks and guides sold through our shop.
Digital Products
Because our ebooks are delivered instantly as digital downloads, all sales are generally final once the download link has been accessed. We are unable to offer refunds simply due to change of mind after a file has been downloaded.
When We Will Issue a Refund
- You were charged but never received a working download link or file
- The file you received is corrupted, incomplete, or is not the product you ordered
- You were charged more than once for the same order in error
If any of the above applies, contact us within 7 days of purchase at waestaultd@gmail.com with your order number, and we will fix the issue or issue a refund.
How to Request a Refund
Email waestaultd@gmail.com with your order number and a short description of the issue. We aim to respond within 1–2 business days.
Physical or Third-Party Services
Scholarza does not sell physical goods. Where we ever link to a paid third-party service (such as an external application or consulting service), refunds for that service are governed by that provider’s own policy, not by Scholarza.
Contact Us
Questions about a purchase can be sent to waestaultd@gmail.com.